{"id":544530,"publicId":"a334ead2-12b3-4efd-a829-d84767970390","url":"\/privacy-policy\/","layout":"standard","version":"2026-11-13T10:38:34.000000Z","blocks":[{"id":5456823,"type":"textBlock","published":1,"size":{"x":12,"y":0},"order":0,"items":[],"properties":{"html":{"id":141380812,"value":"<p><\/p>"},"borderRadius":{"id":141380813,"value":"#{text.border.radius}"},"textColor":{"id":141380814,"value":"#{text.color}"},"backgroundColour":{"id":141380815,"value":"#0000"},"truncateHeight":{"id":141380816,"value":null},"template":{"id":141380817,"value":"text"},"padding":{"id":141380818,"value":"6"},"fullWidth":{"id":141380819,"value":"0"},"fullBackgroundColor":{"id":141380820,"value":"#{text.fullBackground.color}"},"published":{"id":141380821,"value":"1"},"conditions":{"id":141380822,"value":"[]"}}},{"id":5456824,"type":"textBlock","published":1,"size":{"x":12,"y":0},"order":1,"items":[],"properties":{"html":{"id":141380823,"value":"<h2><strong>Privacy Policy\u00a0\u00a0&amp; Terms<\/strong><\/h2><p>This privacy policy applies to the Celine Dept webshop on the Inker platform. We attach great importance to the protection of your personal data and process it with care, transparency, and in accordance with applicable legislation, including the GDPR (Algemene Verordening Gegevensbescherming (AVG) \/ R\u00e8glement g\u00e9n\u00e9ral sur la protection des donn\u00e9es (RGPD))\u00a0<\/p><p><strong>Changes\u00a0<\/strong>\u00a0<\/p><p>We may amend this privacy policy. The most recent version is always available on this page.\u00a0\u00a0<\/p><h3><strong>1 Who we are\u00a0\u00a0<\/strong><\/h3><p>This webshop is operated by:\u00a0\u00a0<\/p><p>CDMC WORKS<br \/>Groeneweg 17<br \/>9320 Aalst <br \/>BELGIUM<br \/>BE0746354028<\/p><p>E-mail: merch@celinedept.store<\/p><p>When these terms refer to \u201cwe\u201d, \u201cus\u201d, or \u201cour\u201d, this means CDMC WORKS in the context of this webshop.\u00a0\u00a0\u00a0<\/p><p>Orders placed on our webshop are processed using the platform Inker, which provides the technical infrastructure for hosting, order management, customer support and integrations with suppliers and delivery partners. \u00a0<br \/>You can find more information in Inkers privacy policy. (<a target=\"_blank\" href=\"https:\/\/inker.be\/privacy\" rel=\"noreferrer noopener\">https:\/\/inker.be\/privacy<\/a>)\u00a0\u00a0\u00a0<\/p><p>Personal data you provide during the checkout process is processed via their platform and subsequently transferred to our internal systems. Once this transfer has taken place, we act as the data controller for subsequent processing activities.\u00a0\u00a0<\/p><h3><strong>2 Scope of this privacy policy\u00a0\u00a0<\/strong><\/h3><p>This privacy policy explains how we collect, use, store and share personal data when you:\u00a0\u00a0<\/p><ul><li><p>Visit our webshop\u00a0\u00a0<\/p><\/li><\/ul><ul><li><p>Place an order\u00a0\u00a0<\/p><\/li><\/ul><ul><li><p>Contact us\u00a0\u00a0<br \/><\/p><\/li><\/ul><p>This policy does not replace the privacy policies of third\u2011party service providers (such as Inker or payment providers) that process personal data for their own purposes.\u00a0\u00a0<\/p><h3><strong>3 Personal data we collect\u00a0\u00a0<\/strong><\/h3><p>When you use our webshop, place an order, or contact us, we may collect personal data such as:\u00a0\u00a0\u00a0<\/p><ul><li><p>Identity and contact data (name, email address, phone number)\u00a0\u00a0<\/p><\/li><\/ul><ul><li><p>Order and transaction data (products ordered, order history, amounts)\u00a0\u00a0<\/p><\/li><\/ul><ul><li><p>Billing and delivery data (addresses, country)\u00a0\u00a0<\/p><\/li><\/ul><ul><li><p>Payment-related data (processed by payment providers; we do not store full payment details)\u00a0\u00a0<\/p><\/li><\/ul><ul><li><p>Technical data (IP address, browser type, device information, cookies)\u00a0\u00a0<\/p><p><\/p><\/li><\/ul><h3><strong>3.1 Children\u2019s data\u00a0\u00a0<\/strong><\/h3><p>Our webshop is not intended for children. We do not knowingly collect personal data from persons under the age of 16 without the consent of a parent or legal guardian.\u00a0\u00a0<\/p><h3><strong>4 Purposes and legal bases for processing\u00a0\u00a0<\/strong><\/h3><p>We process personal data only where permitted by the GDPR.\u00a0\u00a0<\/p><h3><strong>4.1 Order Processing and Customer Service, done by Inker\u00a0\u00a0<\/strong><\/h3><p><strong>Purpose<\/strong>:\u00a0\u00a0<\/p><ul><li><p>Processing orders\u00a0\u00a0<\/p><\/li><\/ul><ul><li><p>Delivering products\u00a0\u00a0<\/p><\/li><\/ul><ul><li><p>Customer support\u00a0\u00a0<\/p><\/li><\/ul><p><strong>Legal basis:\u00a0<\/strong>\u00a0<br \/>Performance of a contract (Article 6(1)(b) GDPR)\u00a0\u00a0<\/p><h3><strong>4.2 Legal and accounting obligations, done by Inker\u00a0\u00a0<\/strong><\/h3><p><strong>Purpose<\/strong>:\u00a0\u00a0<\/p><ul><li><p>Invoicing\u00a0\u00a0<\/p><\/li><\/ul><ul><li><p>Accounting\u00a0\u00a0<\/p><\/li><\/ul><ul><li><p>Compliance with tax and legal obligations\u00a0\u00a0<\/p><\/li><\/ul><p><strong>Legal basis:\u00a0<\/strong>\u00a0<br \/>Legal obligation (Article 6(1)(c) GDPR)\u00a0\u00a0<\/p><h3><strong>4.3 Marketing<\/strong><\/h3><p><strong>Purpose:\u00a0<\/strong>\u00a0<\/p><ul><li><p>Providing information by email<\/p><\/li><\/ul><ul><li><p>Informing existing customers about\u00a0similar products\u00a0\u00a0<br \/><\/p><\/li><\/ul><p><strong>Legal basis:\u00a0<\/strong>\u00a0<\/p><ul><li><p>Soft opt-in (Informing customers about similar products and themes)\u00a0<\/p><\/li><li><p>You can object to marketing at any time.\u00a0\u00a0<\/p><\/li><\/ul><p><\/p><h3><strong>5 Sharing of personal data\u00a0\u00a0<\/strong><\/h3><p>We do not sell or share your data, except with the following categories of recipients, only where necessary:\u00a0\u00a0<\/p><p><strong>Inker<\/strong> \u00a0<br \/>You can find more information in Inkers privacy policy- <a target=\"_blank\" href=\"https:\/\/inker.be\/privacy\" rel=\"noreferrer noopener\">https:\/\/inker.be\/privacy<\/a>.\u00a0\u00a0\u00a0<\/p><p>Our webshop may contain links to external websites. We are not responsible for the privacy policy or the content of these websites.\u00a0\u00a0<\/p><h3>6 Data retention\u00a0\u00a0\u00a0<\/h3><p>\u00a0We do not retain personal data longer than is necessary to achieve the purpose for which it is collected, or until the data subject requests that it is no longer used or is erased. The retention period may therefore vary depending on the purpose.\u00a0<\/p><ul><li><p>Order and invoice data: up to 10 years after your last order (legal obligation)\u00a0\u00a0<\/p><\/li><\/ul><ul><li><p>Marketing data: until you object to marketing or consent is withdrawn\u00a0\u00a0<\/p><\/li><\/ul><ul><li><p>Technical and cookie data: limited in time.\u00a0\u00a0<\/p><p><\/p><\/li><\/ul><h3><strong>7 Your rights as a data subject\u00a0\u00a0<\/strong><\/h3><p>Under the GDPR, you have the right to:\u00a0\u00a0<\/p><ul><li><p>Access your personal data\u00a0\u00a0<\/p><\/li><\/ul><ul><li><p>Rectify incorrect data\u00a0\u00a0<\/p><\/li><\/ul><ul><li><p>Request erasure (\u201cright to be forgotten\u201d)\u00a0\u00a0<\/p><\/li><\/ul><ul><li><p>Restrict processing\u00a0\u00a0<\/p><\/li><\/ul><ul><li><p>Object to processing, including marketing\u00a0\u00a0<\/p><\/li><\/ul><ul><li><p>Receive your data in a portable format\u00a0\u00a0<\/p><\/li><\/ul><ul><li><p>Withdraw consent at any time\u00a0\u00a0<\/p><\/li><\/ul><p>To exercise your rights, contact us at merch@celinedept.store<\/p><h3><strong>8 Possibility to lodge a complaint\u00a0\u00a0<\/strong><\/h3><p>If you have a complaint about how we handle your personal data, we ask that you notify us. We will then try to find a solution as quickly as possible.\u00a0\u00a0<\/p><p>CDMC WORKS has appointed a Data Protection Officer who oversees the protection of your data. You can contact them regarding GDPR\u2011related complaints at merch@celinedept.store<\/p><p>Data Protection Authority\u00a0\u00a0<\/p><h3>9 Return policy<br \/>9.1 Made-to-Order &amp; Custom Production<\/h3><p>All products sold on our platform are produced on demand. This means that items are only manufactured, printed, and tailored after you have submitted and confirmed your order. We do not maintain pre-manufactured stock or inventory.<\/p><h3>9.2 No Right of Withdrawal \/ No Returns<\/h3><p>Because every item is custom-made to your specific choices (such as selected design, size, garment color, or uploaded artwork), <strong>we do not accept returns, exchanges, or requests for refunds due to buyer\u2019s remorse, incorrect sizing choice, or a change of mind.<\/strong><\/p><h4>Legal Ground (Belgian and EU Consumer Law):<\/h4><p>Under European and Belgian consumer protection laws, consumers generally enjoy a 14-day statutory right of withdrawal for distance sales. However, this right does not apply to personalized or customized products.<\/p><p>In accordance with <strong>Article VI.53, 3\u00b0 of the Belgian Code of Economic Law<\/strong> (<em>Wetboek van Economisch Recht \/ Code de Droit \u00c9conomique<\/em>), implementing <strong>Article 16(c) of EU Directive 2011\/83\/EU<\/strong>, the consumer cannot exercise the right of withdrawal for:<\/p><blockquote><p><em>\"the supply of goods made to the consumer\u2019s specifications or clearly personalized.\"<\/em><br \/><\/p><\/blockquote><p>By finalizing and paying for your order, you acknowledge and agree that your order qualifies as custom-made goods, and that your legal right of withdrawal is expressly excluded once production has started or your order has been placed.<\/p><h3>9.3 Damaged, Defective, or Misprinted Items<\/h3><p>While we do not accept returns for change of mind, we stand behind the quality of our craftsmanship and honor statutory guarantee rights.<\/p><p>If your order arrives damaged, defective, or contains a clear manufacturing\/printing error on our part, please notify us within 7 calendar days of delivery:<\/p><ol><li><p>Send an email to <strong>merch@celinedept.store<\/strong> with your order number.<\/p><\/li><li><p>Include clear, well-lit photos showing the defect, damaged area, or discrepancy alongside the packaging label.<\/p><\/li><li><p>Once verified and approved, we will arrange for a free replacement reprint or issue a full\/partial refund at no additional cost to you.<\/p><\/li><\/ol><p><em>Please do not return any items to our manufacturing facility or registered office address without prior written approval from our support team.<\/em><\/p><h3>9.4 Incorrect Delivery Address \/ Unclaimed Shipments<\/h3><ul><li><p><strong>Wrong Address:<\/strong> If you provide an insufficient or incorrect delivery address, the package may be returned to our production partner. In this case, you will be responsible for the reshipment costs once the updated address is confirmed.<\/p><\/li><li><p><strong>Unclaimed Packages:<\/strong> Shipments that go unclaimed and are returned to sender will incur additional shipping fees if you request redelivery.<\/p><\/li><\/ul>"},"borderRadius":{"id":141380824,"value":"#{text.border.radius}"},"textColor":{"id":141380825,"value":"#000000"},"backgroundColour":{"id":141380826,"value":"#0000"},"truncateHeight":{"id":141380827,"value":null},"padding":{"id":141380828,"value":"6"},"fullWidth":{"id":141380829,"value":"0"},"fullBackgroundColor":{"id":141380830,"value":"#{text.fullBackground.color}"},"published":{"id":141380831,"value":"1"},"conditions":{"id":141380832,"value":"[]"},"template":{"id":141476184,"value":"text"}}}],"properties":{"title":{"id":141380808,"value":"Privacy policy"},"isStorePage":{"id":141380809,"value":"1"},"ogImage":{"id":141380811,"value":"https:\/\/images.podos.io\/t76toycjqgtlxpdpgqnjr8aet9gh6srf0qn4grbajwnvm9rb.jpeg.jpg?w=1200&h=auto"}},"labels":[],"published":1,"sitemap":1,"divisionId":445972,"edited":true,"keyPhraseCampaignId":null}